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Information on caring for your pet
Please bring your pet in from 8:00am onwards. Make sure your pet doesn’t eat from 8:00pm the night before. It is very important that the stomach is empty to reduce the risk of vomiting whilst under anaesthetic. Small amounts of water may be given.
If your cat is due to have an operation it’s a good idea to keep him/her indoors the night before; very often, cats suspect something is going to happen and disappear over the fence at the sight of their basket!
Once home after the operation, keep your pet warm and quiet. Feed as recommended by the nurse or vet and keep cats in overnight in case of problems. Please phone immediately if your pets shows signs of distress.
Take care - injured animals may bite or scratch out of fear. Move your pet to a safe area where you can keep them warm and quiet. Do not offer food at this point. Phone the surgery immediately so that we can ensure a vet is ready and waiting when you arrive.
We may not like thinking about the sad day when we'll have to say goodbye to our pets but we believe it is best to make decisions now - they're so much harder when we're grieving.
Some people like to bury pets at home, perhaps their favourite spot in the garden. Others prefer to use a pet cemetery so that they can visit the grave, even if they move house. The Surrey Pet Cemetery and Chestnut Lodge both offer burial services for pets.
Surrey Pet Cemetary will collect from either Acorn surgery and can offer two options:
Some crematoria perform communal cremations but will return ashes to owners; these ashes may not be entirely those of one animal. Do read the small print to ensure you get the service you want.
Advances in medicine, both human and veterinary, mean we can successfully treat a wider range of illnesses and injuries. Limbs which would once have been amputated can now be saved with pins and plates. Heart conditions which would have been life-limiting are diagnosed and controlled. Pets with arthritis can live pain-free lives with long-term medication and skin allergies successfully kept at bay.
All of these advances cost money and, unlike the NHS, vets do not receive government funding; our patients bear the full cost of treatment at the time it's performed.
Buying pet insurance means that your pet can benefit from the treatment they need and you won’t be faced with unexpected bills or difficult decisions.
Before signing up to any policy, do read the small print and make sure you are getting the right one for your pet. For example, check which conditions may be excluded, whether there are any excesses to pay and if there is a maximum amount the insurance company will pay for any one condition.
During consultations, vets and nurses may use terms you don't understand. Please always ask if you are unsure of anything; they will be happy to explain.
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